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CVS Health Health & Wellness Store

The store experience team was tasked with creating a new health & wellness experience for CVS Health that our consumers would want to visit, versus a place that they must visit. Leveraging the entire store experience including new layouts, fixtures, and opportunities to help encourage discovery and spotlight key departments for our consumers.

This started with a rethinking of the consumer journey, centralizing the health and wellness categories to a designated area, surrounded by a “drive aisle”.

After creating 3 unique concepts for the overall look & feel of the store, the team settled on the idea of “the living room”, where consumers can feel at home in a bright and airy space, with simple/easy to follow navigation

Initial concept rendering

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